You do great work. But in home services, the next call usually goes to whoever shows up first in a search. What if your customers never had to search again? What if finishing the job meant starting a relationship that keeps them coming back — and sending others your way? A curated network of trusted local businesses that says: we take care of our customers beyond the job site.
The SmallGyfts Concierge Community gives your customers a premium card. They show it at participating businesses you have helped curate to access exclusive discounts and preferred pricing. You can also offer service discount cards for future appointments and referral cards they can share with neighbors and friends.
You help build a community of complementary home service providers and local businesses. Your customer carries one card that gives them access to all of it. When they walk into a participating business or call a provider from the community, they present the card and receive the benefit.
The community works best when it includes complementary services — plumbing, electrical, HVAC, landscaping, cleaning, painting. Customers get a trusted go-to list, and every provider in the community benefits from shared visibility. Multiple businesses per category keeps it balanced.
Optionally, you can offer a small donation that cardholders can direct to a local cause of their choice. A small gesture that gets you positive visibility throughout the community.
SmallGyfts offers four card types. Home services businesses can use all four to build a system that drives repeat business, referrals, and cross-provider partnerships.
Design and send unlimited digital reward cards via email at no cost. With Zapier automation, a digital card can be sent automatically the moment a job is marked complete in your CRM or scheduling system — no manual steps required.
The concierge community card. Your customer carries this in their wallet and uses it to access perks from complementary providers — plumbers, electricians, landscapers, restaurants, and more.
A service discount card for future appointments. Seasonal tune-ups, maintenance plans, follow-up work — these cards bring customers back to you instead of shopping around every time.
A face-value referral card your customer can hand to a neighbor, friend, or family member. Homeowners talk to each other. This gives them a reason to recommend you.
SmallGyfts integrates with your existing tools through Zapier automation. When a job is marked complete in your CRM, field service software, or scheduling system, a digital card can be sent to the customer automatically.
For example, your technician closes out a job in ServiceTitan, Housecall Pro, or Jobber. Within minutes, the customer receives a digital reward card by email — no one on your team had to remember to send it. The follow-up sequence begins immediately, turning a completed job into an ongoing relationship.
Every digital card sent and every physical card scanned triggers an automated email follow-up sequence. SmallGyfts generates the initial sequence for you, and you control the timing and content of each message.
| Email 1 (0–5 days) | A thank-you and check-in. “Everything working as expected? We are here if you need anything.” This email also asks the recipient to confirm whether they are the original customer or received the card as a gift — the remaining emails adjust accordingly. |
| Email 2 (~14 days) | A follow-up with a request to leave a review. Includes your Google Business Profile link. Reviews are the lifeblood of home services businesses, and this automates the ask at exactly the right time. |
| Email 3 (~30 days) | A reminder of complementary services or seasonal maintenance. HVAC tune-up before summer, gutter cleaning in fall, plumbing check before winter — whatever fits your business and the season. |
| Email 4 (~90 days) | A seasonal re-engagement. Remind them you are still their go-to provider, suggest preventive maintenance, or introduce a new service you offer. |
You control the timing, the content, and whether each email is active. For home services, this automation is especially powerful — it turns every completed job into a review opportunity, a repeat booking, and a potential referral without any manual follow-up.
A concierge card in their wallet means they call you first next time. Not the first result on a search engine — you. The provider who gave them ongoing value.
Homeowners talk to neighbors. A referral card with real face value is more persuasive than a business card on a fridge. It gives your customer a reason to recommend you.
Seasonal tune-ups, maintenance plans, follow-up work — service discount cards bring customers back to you instead of shopping around every time.
Partner with complementary providers. When an electrician in the community finishes a job, they can mention the HVAC provider. Everyone sends work to everyone.
Being part of a curated community signals quality. Customers feel confident choosing providers that are part of a trusted, vetted network.
With Zapier integration, every completed job triggers a digital card and email sequence automatically. Reviews, repeat bookings, and referrals — on autopilot.
Connect with complementary home service providers and local businesses. Plumbers, electricians, landscapers, cleaners, painters — build a network that covers what homeowners actually need.
Give your customers a concierge card for community access, plus service discount cards for future appointments and referral cards they can share with neighbors.
Connect SmallGyfts to your CRM or scheduling system through Zapier. Every completed job automatically sends a digital card and kicks off the four-email follow-up sequence.
Every time a customer uses the card, gets a follow-up email, or refers a neighbor, your brand is part of the experience. That is how home service businesses build lasting relationships.
You just finished an HVAC install. Your technician closes the job in your system. Within minutes, the homeowner gets a digital reward card by email — automatically. Before you leave, you also hand them a physical concierge card and a couple of referral cards.
Five days later, they get a friendly check-in email. Two weeks in, they leave a five-star review after a gentle automated prompt.
A month later, the homeowner needs a plumber. Instead of searching online, they check the community and find a trusted provider already vetted by the network.
Their next-door neighbor mentions their furnace is acting up. The homeowner hands them a referral card: “Call these guys. They did my install and gave me this card.”
That neighbor calls you — already holding your brand in their hand. One job turned into a review, a community connection, and a new customer. All automated.
The front of your card is yours to design. Your logo, your colors, your brand identity. You control how it looks when your clients pull it out of their wallet.
Upload your own design using our self-service platform. If you already have brand guidelines and a designer, simply upload the finished artwork and your cards are ready to print.
Work with our design partner for a professionally designed card that reflects the level of service you provide. Our partner can help you develop the right color palette, layout, and branding for your card — so it looks polished and professional when your clients pull it out of their wallet. This is available as an optional add-on for businesses that want a sharp, well-designed card without managing the creative process themselves.
The back of every SmallGyfts card carries a consistent design with a scannable QR code linking to your community page, clear redemption instructions for your clients, and SmallGyfts branding. This ensures a familiar, trustworthy experience for cardholders, especially those who carry cards from multiple SmallGyfts communities.
The Community Host package gives you everything you need: branded cards, a community page, provider management tools, Zapier automation, automated email follow-ups, and a card system designed for how home services businesses actually work. We handle the platform. You focus on the work and the relationships.
I’d love to walk you through a 15-minute demo tailored to your business. No obligation. Just a look at what this could do for your repeat business, reviews, referrals, and local partnerships.
Barry McDonald | 734-834-3433 | barry@smallgyfts.com
SmallGyfts, Big Impact